Help: Uninstalled on one computer and not running on another

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Help: Uninstalled on one computer and not running on another

Postby blahblah200 » Fri Aug 20, 2010 7:13 pm

Because I was going to change computers to this one, I uninstalled Algodoo on my other computer. I tried to re-install it on my new computer and that worked perfectly. But, when I tried to unlock Algodoo on my new computer with the same code and e-mail, it didn't work. A box came up and said 'The serial key you entered is invalid'

I was wondering wether any of you knew how to fix it??

Thanks a lot,
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Re: Help: Uninstalled on one computer and not running on another

Postby Matten » Fri Aug 20, 2010 7:50 pm

hmm...
Should work when you've uninstalled Algodoo.
My computer chrashed, I've got a new one, and I could unlock Algodoo with the same key and e-mail without any problems. So it's kinda weird that it doesn't work with normal uninstal.

Maybe you could send an e-mail to Algoryx with your key and e-mail and can they give you a new key.
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Re: Help: Uninstalled on one computer and not running on another

Postby emilk » Fri Aug 27, 2010 1:00 pm

Make sure you enter your information exactly as given in confirmation e-mail, i.e. same name, email and serial. It _should_ work.
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