A little help

[Johnbowe]

Ok, so i bought the software (and i must say it blew my socks off and into the next level of conciousness) and i was having fun, when my mac froze. So i restarted it, and started up Algodoo again. It said the demo time was over, and wouldn't let me do anything. So i tried to re enter the license key, and it keeps sayign it's invalid. Sooo...anyone got any bright ideas?

[standardtoaster]

Try going into the options menu in Algodoo and reset Algodoo and then put the registration code back in. I don't know if this will help, but it was the first thing that came to mind. :/

damn iPod autocorrect... >.>

[Johnbowe]

Did that. No sucess.

[link0007]

Try reinstalling algodoo? Don't worry, it will still accept your licence key

[Johnbowe]

Tried it. Also did not work. I keep deleting the folder, and it keeps giving me the same thing.

[Fujitsu]

Uninstall Algodoo and reinstall. Make sure you remove all traces of the program. You don't have to delete your scenes.

[admin]

Very strange. Make sure you type in the license exactly as stated in the email you got (copy/paste is often preferred). I'll have someone here contacting you. I am on a road trip.

[Mystery]

ROAD TRIP!
Also make sure its not installed on any other machines, a license is only valid for a single computer.

[silok]

So it did not say invalid the first time you entered it? Please send us your Algodoo log file, which is located in ~/Library/Application Support/Algodoo/ (where ~ is your home directory) to support@algodoo.com

[Chronos]

ROAD TRIP!
Also make sure its not installed on any other machines, a license is only valid for a single computer.

it would unregister it on the other machine (at least it did for me), so that wouldnt be a problem

[Johnbowe]

Ok, I will. But since on i'm on a mac, all i should have to do to uninstall would be to delete the folder right?

[Johnbowe]

Slight issue. The folder and file you told me to send isn't there.

[Mystery]

Did you uninstall algodoo before you looked for it?

[thebeech]

if you just delete the folder then it is still there i think, you have to install it, not sure how to do this though as i dont own a mac