Just bought it, can't Find Serial Key, etc.
5 posts • Page 1 of 1
Just bought it, can't Find Serial Key, etc.
Just bough Algodoo(Sweet deal BTW), and when I try to unlock it, it says I need a serial ID, User ID, etc. Upon further investigation, I learn that it sends me an email with this information. To my displeasure, the email was completely empty, so I'm left with no idea how to get my code, serial ID, etc.
Help?
Help?
Bang
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Jrv - [Best Musician 2010] [Funniest Person 2010] [Most Infamous Member 2010]
- Posts: 1951
- Joined: Mon Aug 31, 2009 7:21 pm
- Location: Living in the Past
Re: Just bought it, can't Find Serial Key, etc.
JrvUnleashed wrote:Just bough Algodoo(Sweet deal BTW), and when I try to unlock it, it says I need a serial ID, User ID, etc. Upon further investigation, I learn that it sends me an email with this information. To my displeasure, the email was completely empty, so I'm left with no idea how to get my code, serial ID, etc.
Help?
That sounds real strange. We're checking things over here and I promise we'll make sure you get your license. Can you forward the empty(?) mail to webshop@algodoo.com ?
Did you print the confirmation page after the purchase was completed? It contains the same information as the mail.
- linde
- Posts: 9
- Joined: Mon Aug 31, 2009 11:03 am
- Location: Umeå
Re: Just bought it, can't Find Serial Key, etc.
No, the only reason I'm having this problem is that I accidentally clicked out of the page the appeared after I purchased it, and I couldn't get back to it. I already sent a help email to the webshop, but I just forwarded the email as well. Thanks for the quick response.
Bang
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Jrv - [Best Musician 2010] [Funniest Person 2010] [Most Infamous Member 2010]
- Posts: 1951
- Joined: Mon Aug 31, 2009 7:21 pm
- Location: Living in the Past
Re: Just bought it, can't Find Serial Key, etc.
You should now have a mail with the required information.
- linde
- Posts: 9
- Joined: Mon Aug 31, 2009 11:03 am
- Location: Umeå
Re: Just bought it, can't Find Serial Key, etc.
Thank you for all the help. I have the information I need now.
Bang
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Jrv - [Best Musician 2010] [Funniest Person 2010] [Most Infamous Member 2010]
- Posts: 1951
- Joined: Mon Aug 31, 2009 7:21 pm
- Location: Living in the Past
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