New version Crash on Win864

If you have problems installing or running Algodoo, have found a bug or need in-game help - this is it!

New version Crash on Win864

Postby AlessioO » Wed Feb 05, 2014 3:55 pm

During the install process there is not any issue, but when you try to launch the application it crashes immediately.

Hardware that has the issue
nidad base:


OptiPlex 9010 AIO EPA Non-touch with Camera (225-2790)

3rd Gen Intel Core i5-3470S Processor (Quad Core, 2.90GHz, 6MB, w/ HD2500 Graphics), Optiplex 9010 AIO (319-0669)
4GB NON-ECC, 1600MHZ DDR3, 2DIMM,OptiPlex 9010 AIO (318-2371)
23-inch WLED Full HD All-in-One Display, Dell OptiPlex 9010 AIO (321-0109)
Intel® Integrated Graphics w/o Adapters, OptiPlex (320-3184) HD 2500
500GB, 3.5" HDD, SATA 6Gb/s, 16MB Cache, OptiPlex 9010 AIO (342-4232)
EM Windows 8, 64-bit, Latitude, OptiPlex, Precison, Spanish (421-8991)
AlessioO
 
Posts: 1
Joined: Wed Feb 05, 2014 3:20 pm

Re: New version Crash on Win864

Postby electronicboy » Wed Feb 05, 2014 6:16 pm

Could you please upload a copy of the logfile, this will be in the Documents/Algodoo folder, this should help us have some indication as to were the issue lies.

In the meantime, try to update your graphics drivers. Instructions on this can be seen in the extra details box on the "shaders not supported" sticky in this forum.
When asking for help, READ THE STICKIES!
electronicboy
 
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Joined: Mon Aug 31, 2009 6:18 pm


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